Privacy Policy

Effective Date: 12/02/2026

This Privacy Policy describes how Cofasem (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from cofasem.com.

SECTION 1 – INFORMATION WE COLLECT

1.1 Information You Provide Directly

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment information (processed securely via third-party providers)
  • Order history
  • Customer service communications

We collect this information to process transactions, fulfill orders, provide customer support, and improve our services.

1.2 Information Collected Automatically

When you browse our website, we automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages viewed and time spent
  • Interaction data

This data helps us analyze website performance, improve user experience, prevent fraud, and enhance security.

1.3 Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

  • Enable website functionality (cart, login, checkout)
  • Analyze traffic and user behavior
  • Measure advertising performance
  • Personalize content and ads

These may include:

  • Essential cookies
  • Analytics cookies
  • Advertising and remarketing cookies

You can manage or disable cookies through your browser settings. Disabling cookies may limit certain features of the website.

SECTION 2 – HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill orders
  • Communicate order updates
  • Provide customer support
  • Improve website functionality
  • Prevent fraud and unauthorized transactions
  • Send marketing communications (with consent)
  • Comply with legal obligations

We do not sell your personal information.

SECTION 3 – ADVERTISING & ANALYTICS

We may use third-party advertising and analytics services, including but not limited to:

  • Microsoft Advertising
  • Google Analytics
  • Social media advertising platforms

These services may use cookies, tracking pixels, or similar technologies to collect data about your interaction with our website in order to measure ad performance and provide relevant advertisements.

You may opt out of personalized advertising through your browser settings or relevant advertising platform controls.

SECTION 4 – CONSENT

By providing personal information to complete a transaction, verify payment, arrange delivery, or request a return, you consent to our collecting and using that information for that specific purpose.

If we request your information for marketing purposes, we will obtain your consent or provide a clear option to opt out.

You may withdraw consent at any time by contacting us at:

Phone: +1 440 335 0120
Email: contact@cofasem.com

SECTION 5 – PAYMENT PROCESSING

Payments are processed securely through third-party payment providers that comply with PCI-DSS security standards.

We do not store full credit card numbers on our servers. Payment data is encrypted and processed directly by certified payment processors.

SECTION 6 – THIRD-PARTY SERVICE PROVIDERS

We may share necessary information with trusted third parties for:

  • Payment processing
  • Shipping and order fulfillment
  • Website hosting
  • Email marketing services
  • Advertising platforms
  • Analytics services

These providers only receive the information necessary to perform their services and are contractually obligated to safeguard it.

Some providers may operate in different jurisdictions, and your information may be subject to the laws of those jurisdictions.

SECTION 7 – DATA SECURITY

We implement industry-standard technical and organizational security measures, including:

  • SSL encryption
  • Secure hosting environments
  • Restricted data access
  • PCI-DSS compliance for payment processing

While no online transmission is 100% secure, we take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.

SECTION 8 – DATA RETENTION

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Comply with legal and tax obligations
  • Resolve disputes

After this period, information is securely deleted or anonymized.

SECTION 9 – YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

To exercise these rights, contact us using the details below.

SECTION 10 – CHILDREN’S PRIVACY

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

SECTION 11 – CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

CONTACT INFORMATION

Trade Name: Cofasem
Website: cofasem.com
Address: Cofasem, 111 SW 11th Ave, Miami FL 33130, United States
Phone: +1 440-335-0170
Email: contact@cofasem.com