Shipping Policy

Effective Date: January 2026

At Stoorin, we are committed to providing a smooth, transparent, and reliable shipping experience. This Shipping Policy explains how orders are processed, shipped, delivered, and tracked when purchasing from cofasem.com.

By placing an order on our website, you agree to the terms outlined below.

1. Order Processing Time

All orders placed on Stoorin are carefully reviewed and prepared before shipment.

  • Orders are typically processed within 1–3 business days

  • Processing time does not include weekends or public holidays

  • During peak seasons, promotions, or high-demand periods, processing times may be slightly extended

You will receive an order confirmation email once your order has been successfully placed.

2. Shipping Locations

Stoorin currently ships to:

  • United States

  • Select international destinations

If your country is not available at checkout, please contact us before placing an order.

3. Shipping Methods & Carriers

We work with reliable national and international carriers to ensure safe delivery.

Shipping methods may include:

  • Standard Shipping

  • Expedited Shipping (if available at checkout)

The available shipping options and estimated delivery times will be displayed during checkout.

4. Estimated Delivery Time

Delivery times depend on your location and the selected shipping method.

Estimated delivery timeframes:

  • United States: 5–10 business days

  • International Orders: 7–20 business days

Please note:

  • Delivery times are estimates, not guarantees

  • Delays may occur due to customs clearance, weather conditions, carrier issues, or high-volume periods

Stoorin is not responsible for delays caused by shipping carriers or customs authorities.

5. Shipping Fees

Shipping costs are calculated at checkout and depend on:

  • Destination

  • Shipping method selected

  • Order size and weight

Any applicable shipping fees will be clearly displayed before completing your purchase.

6. Order Tracking

Once your order has been shipped:

  • You will receive a shipping confirmation email

  • Tracking information will be provided when available

Tracking updates may take 24–48 hours to appear after shipment.

7. Incorrect Address & Delivery Issues

Customers are responsible for providing accurate and complete shipping information at checkout.

Stoorin is not responsible for:

  • Orders shipped to incorrect addresses provided by the customer

  • Delays or losses caused by incomplete or incorrect address details

If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

8. Lost, Stolen, or Delayed Packages

If your order is marked as delivered but not received:

  • Please check with neighbors or local carriers first

  • Contact us within a reasonable timeframe

While we will assist in filing claims with carriers when possible, Stoorin is not liable for stolen packages once delivery has been confirmed.

9. Customs, Duties & Taxes (International Orders)

For international shipments:

  • Customs duties, taxes, and import fees may apply

  • These charges are determined by local authorities

  • The customer is responsible for all applicable customs fees

Stoorin does not control or predict customs charges and cannot refund fees imposed by customs agencies.

10. Damaged or Incorrect Items

If your order arrives damaged or incorrect:

  • Contact us within 48 hours of delivery

  • Provide clear photos of the item and packaging

  • Include your order number

We will review the issue and determine the appropriate resolution, which may include a replacement or refund in accordance with our Refund Policy.

11. Failed Delivery Attempts

If a carrier is unable to deliver your order due to:

  • Unavailability

  • Incorrect address

  • Refused delivery

The order may be returned to the carrier or sender. Additional fees may apply for reshipment.

12. Shipping During Holidays & Promotions

During holidays, sales, or special promotions:

  • Processing and delivery times may be extended

  • Customers will be notified of significant delays when possible

13. Shipping Policy Updates

Stoorin reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.

Continued use of our website constitutes acceptance of the updated policy.

14. Contact Information

For shipping-related questions or concerns, please contact us:

Trade Name: Stoorin
Website: cofasem.com
Email: contact@cofasem.com
Phone: +1 440 335 0120
Address: 15427 Hartford Rd, Sunbury, OH 43074, United States